Mediation Companies: Good for Business, or Bad for Mediation? by Don Sinkov{2:54 to read} Recently, I was approached by two companies that call themselves nationwide mediation companies. They market themselves to large businesses and corporations, usually through Employee Assistance Programs (EAP). They claim to provide qualified mediators to these employers at a discounted rate, as an alternative to hiring a private mediator and paying their full fee.

Who Are These People?

They appear to be business people that are trying to insert themselves between the client and the mediator. They can make large fees by convincing corporations and businesses that they are the best source for providing mediators at a discounted rate. 

Sometimes they approach a professional mediator and explain that they will provide lots and lots of business to them. They will give the mediator 50% (or some other number) of any fees charged to the client.

Do We Really Need Them?

Since these companies found me through my advertising, I have to assume that my advertising is working. I’m busy all the time, so why would I accept a reduction in my fee?

Experienced mediators are not going to work for a 50% reduction in their fees. The only mediators who would be willing to work for these companies would be those who are inexperienced and desperate for clients. Using an inexperienced mediator might cost less, but could result in an inferior agreement. Where is the value in that?

Send Them Back To Where They Came From!

I’m happy that people are jumping on the mediation bandwagon and promoting it, and that more couples are choosing to go the mediation route when getting divorced. But, I’m very wary of those whose motive is profit-driven.

I’m not sure if this is a trend in the business side of mediation; however, if it is, I don’t like it. I prefer to give individual attention to clients and not have to deal with a large organization over which it is often difficult to maintain control and promote high standards.

The New York State Council on Divorce Mediation (NYSCDM) promotes high standards for mediators. That is why I have been a member of this organization for many years. Divorcing couples don’t need a “dollar store mediator.” They need an experienced professional that will get it right the first time.

About Don Sinkov

Don Sinkov Your Divorce Mediator Westchester County, NY Putnam County, NY Phone: (914) 588-6258 eMail: